g o o g l e 20 r e v i e w s 20 b a n n e r

What Our Customers Are Saying About Us


4.1 / 5 Stars  4  stars 113 Google Reviews
 

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Robert Levac

4  stars 1


-NO COMMENT-


Daniel F Paulin

5  stars


A fantastic place to buy a new or used car!


Kevin Stanley

5  stars


-NO COMMENT-


John Grainger

5  stars


-NO COMMENT-


Mike Shadoue

5  stars


-NO COMMENT-


Pitou

1  stars


I arrived at about 9:35am for a 10am service appointment, check in was slow taking about 15 min. I didn't get my car back until almost 2pm. In the over 4 hours that I was there no one had the curtesy to Let me know what was going on, not one update, how are you doing, would you like something, a ride to town for lunch, nothing. Over 4 hours in the same chair and no one noticed or cared. What does that say about Cornwall Nissan.

Look at the note on the invoice they're not interested in the truth at all, or your Satisfaction they just want good reviews no matter what.


Varun Dahiya

5  stars


Pathfinder car needs a update


DreamWeaver Art & Finds

1  stars


My ELDERLY MOM'S car was towed to Cornwall Nissan. The problem was that the car would not shift out of 'park'. And diagnosed with a FAULTY Brake Switch housed under the brake petal. The next day the car was ready for pick up $300.00 + later. We drove to the gas station across the street from Cornwall Nissan and she "AGAIN" was stuck in 'park'. So AGAIN the car was towed this time to a private certified auto repair shop, and ADDITIONAL towing charges (which was more) because it needed 2 dollies instead of one, because BOTH the FRONT and REAR BRAKES CEASED up. The work done at Cornwall Nissan to the Brake Switch was "only" HALF done!!!!!
My prayer is that this treatment to your Dear Elderly Loved Ones is FAR better than what happened to my 83 y.o. mother. This Incompetence Shouldn't have happened in the first place, and in 23° weather!!!! This does not even deserve a 1 Star rating.
PLEASE BE AWARE!!!!!


WashClothDance !

1  stars


Never getting more business from us. Everytime my wife brings the car in for an oil change filters were changed without her consent and charged, cabin filters and air filters do not need to be changed multiple times per year. Everytime we tried to get the recall work done they have "not had the parts", first letter was 4 and a half years ago. Most recently claimed to have done diagnostics but could not provide the printouts but claimed it was done and requested new parts be purchased. Took the car to another dealer and the diagnostic came back fine requiring no purchased parts. Thoroughly displeased with the service department and how they conduct themselves.


Canadian Carpin Holidays

4  stars


Fantastic customer service immediately, very impressed with their professionalism and attention to detail. Miranda and her team seen I had a bad experience with another dealership and took it upon herself to make my experience with Kia a very good one.


Corey Hebert

3  stars


-NO COMMENT-


Zoya Umarr

1  stars


I agree to the last post, I also had an encounter with Mike Benoit and it was terrible.


shoaib khaliq

1  stars


Mike Benoit!!! worst sales person I have ever encountered in my life, arrogant and no customer service at all.. may god bless the dealership


christos mantis

5  stars


Excellent service


Hugh Jolly

5  stars


-NO COMMENT-


Polypocts

5  stars


Friendly service staff


Lucie Beaudin-Cardinal

5  stars


-NO COMMENT-


Mike Paquettw

1  stars


Hi im not here to put Nissan down just little friendly advice. I bout a 2015 car there for $11,500.00. by the time all was said and done they had it up to $17,000.00 if I would have paid closer attention I would not have signed for $17,000.00. Just be very very careful with the numbers if it takes 3 times to look over the numbers before you sign then do that. Don't not sign till you see the exact numbers then you wont get caught like I did. So please be careful and make sure you really know the full amount before you sign then there are no issues


Jeremy Leblanc

1  stars


Most incompetent dealer I have ever dealt with. Not only are they incompetent they are theif as well. If you go to their garage for repair be careful as they will suggest to change a bunch of thing that don't need to be changed. Hence if you do not know mechanic or are to busy to look don't go their as they will take advantage of you. Furthermore, they can't even diagnose simple problems.


Anna White

4  stars


Very good service but


Serge Ferland

5  stars


Always excellent as usual.


Matt S

5  stars


-NO COMMENT-



Ruth Tyo-Larose

5  stars


Friendly, experienced staff. Picked me up because I was without a vehicle for almost a year, explained everything. Gave me lots of options. Answered all my questions. Very organized staff. Thank you to Chadwick and Sue.


Rami E

5  stars


Excellent sales and service, well worth the drive from Ottawa. We bought a used car from Nissan Cornwall, a small issue turned up, and it was repaired with one service visit with no questions asked. If you dislike conventional dealerships, this place and its staff are breath of fresh air. No haggling and no non sense experience. Highly recommend.


Lukas Masson

5  stars


-NO COMMENT-



Chelsea Tardiff

5  stars


-NO COMMENT-


Michel Courville

5  stars


-NO COMMENT-


Michelle Gregoire

5  stars


Second time buying from this dealership and both times have been a very positive experience. Chadwick and Spencer were amazing. They are friendly, professional and good people. Sue took care of all of the paperwork and Sylvie kept everyone smiling in the showroom. I highly recommend this dealership.


Linda Ryan

5  stars


Christie Villa was my sales consultant. She made buying a vehicle an easy, pleasant experience. I can tell she cares about her customer! The very best car buying experience we've had! Thank you!


Mark Ryan

5  stars


Christie Villa was my sales consultant. She was very friendly and helpful, she worked hard to make our deal happen, this was our best car experience, we will be back, thank you


Susan

5  stars


Gabby and his family are the nicest people I've ever met.they are more then just nissan.


Su-Ping Hsu

5  stars


New location, bigger and nicer than the old ones!


Gerry Roy

5  stars


Nice new place. Matt provided speedy, polite service.


Melanie Heath

5  stars


-NO COMMENT-


richard paul

4  stars


Very pleasant visit my honey bought a new micra


Chris Dupuis

1  stars


Vehicle was in accident was not repaired chips of paint missing grease on headliner fish eyes all over in paint refused to pay lease till they repaired it properly so they repossessed vehicle worst service ever


Paul Schaafsma

1  stars


I was fully prepared to buy a vehicle here. Loved the used vehicle but not the price. Had comparable vehicles showing lower price with lower kilometres. Thought this dealership would attempt to match, told me that's a good deal should have bought it. If you tell me to go somewhere else to buy a better vehicle. I will go somewhere else to buy the vehicle. You wouldn't take a penny off the price of your used vehicle, so you won't get a penny of my money. Other than that some staff were very friendly.


Mike Cadney

5  stars


-NO COMMENT-


Isabelle Brunet

5  stars


-NO COMMENT-


Jeff Harper

5  stars


Great place to get a car


Nav Nava

5  stars


Mike in sales is a very amazing guy he tried so much to get us the car we wanted which no other dealer in cornwall would do i wish i knew him before i bought my car either way in 6 years ill deffinetly go see him if he still works there


Djibril Castonguay

5  stars


-NO COMMENT-


P De Marchi

4  stars


Great place to by a car...if you are interested talk to Kim


Jim Jacques

5  stars


Excellent sales and service


Dale Baker

3  stars


-NO COMMENT-


Lawrence Patterson

5  stars


Good service at the right price.


Andrea Little

1  stars

Worst Service out of any dealership I have ever been to.


mark leger

4  stars


Large selection


Michel Quenneville

4  stars


Very good


Carol Beckstead

5  stars


Great service


Nicole Besner

5  stars


I always get unbeatable service here. Staff are knowledgeable and friendly.


SE RG

3  stars


Small size dealer. Show room is very small and overloaded with desks and furniture. Looks more like furniture store.


Jim Cooper

5  stars


Excellent honest dealershi


Linda Hay

5  stars


Enjoyed my experience with staff and especially Kim who is very helpful, cherry and knowledgable about cars


Tony Ttiger555

3  stars


Alright place prices alittle high


Scott Russell

5  stars


-NO COMMENT-


Christian Moreau

5  stars


-NO COMMENT-


Frank McDonald

5  stars


Lots of cars


Rick Morin

4  stars


-NO COMMENT-


John Koynok

5  stars


Superb Service


Kristopher Chainani

4  stars


"Service was fantastic, but boring needs a message chair or a pacman machine.


Jennifer Bird

5  stars


We have bought 2 vehicles from Cornwall Nissan, nothing but great experiences!! Great staff, and amazing service!


MArk JOHNSON

5  stars


-NO COMMENT-


yan programmer

5  stars


-NO COMMENT-


Disco

4  stars


-NO COMMENT-


Maribel Jody

1  stars


-NO COMMENT-


Edward Hutcheson

5  stars


great service


Lorraine Cartier

5  stars


-NO COMMENT-


Jess Garfield

1  stars


Brought our Maxima in one year to have it serviced for a timing chain, idiot mechanic broke some parts while trying to do so. Car then requires an entire engine change which they dragged us to court over and forced us to pay for their mistake. What a bunch of crooks. Stay as far away from Cornwall Nissan as possible!!!


anton van heusden

5  stars


Excellent customer service, great prices. I have been bering my 2009 versa in for about two years. Consistently good work, good mechanics. Jacques is awesome at the Service Desk! Highly recommended.


Francis Ferguson

5  stars


-NO COMMENT-


Eric Brunet

5  stars


-NO COMMENT-


Melanie Charbonneau

5  stars


Great customer service. . Jacques Charron in service is a great asset to this place.


Sandra Keeler

1  stars


Not good at giving right part


Pieter van der Veen

5  stars


Great service


Sanu Varghese

5  stars


-NO COMMENT-


Shawn McBain

5  stars


Courteous Fast Service, Comfortable Waiting area with Snacks and Hot beverages..



Brittany b

5  stars


The service and the help Cornwall Nissan has provided will always amaze me. the staff go above and beyond and will honestly be the one place i recommend to everyone! i am so happy with my car and the help i got to get it, i can't thank Cornwall Nissan enough for everything! thank you!!


M SO

5  stars


-NO COMMENT-


celya dacosta

4  stars


-NO COMMENT-


John P

1  stars


Poor service and was unable to diagnose simple problem. Service guy suggested buying a new car. Luckily Orleans Nissan was able to find the issue within minutes.


bob keenan

3  stars


-NO COMMENT-


Mobile Strike

1  stars


I hear the sales department is amazing. But once you bought a car from them and try to get maintenance or warranty work, you will get the worlds worst attitude, looks and lies. I asked them to do a simple repair and the miserable repair tech acted like I was wasting his time. Then when I tried to get a warranty repair he immediately says "no sorry we only accept people choice warranty". Had to wait for him to stop flailing his arms to tell him that's what I have..... So buyers beware.


Cody Labelle

1  stars


Words could not describe how childish the service department is. Went in for a repair with a printout of error codes from my mechanic and they refused to do the work after they take my money because my mechanic cleared the codes even though I have a professional printout from accredited mechanic. Update: my mother brought her car back there and was held hostage buy some guy named Mario he claimed he was doing her "Favours" while charging her. Said to change review or else. Can't wait to meet this clown when I get back from duty!!!


Luke Lefrancois

5  stars


-NO COMMENT-


Jesse Taylor

5  stars


-NO COMMENT-


Shawn Palin

5  stars


Great customer service... good prices.. worth the drive from Montreal


Natasha Hall

4  stars


-NO COMMENT-


Daniel Marchand

4  stars


-NO COMMENT-


Randy Ravary

4  stars


-NO COMMENT-


Mark Snelgrove

4  stars


Had the car detailed here. It was great!


Rob St. Germain

5  stars


Personalised Sevice topped by none.


andi Atki

5  stars


-NO COMMENT-

Francis Rounding

5  stars


Excellent.


Andrew Levere

4  stars


-NO COMMENT-


Michael Hughes

5  stars


-NO COMMENT-


Mike Warden

3  stars


-NO COMMENT-


Paul Carroll

4  stars


-NO COMMENT-


Leo Nieves

1  stars


Words cannot describe the unprofessional behaviour of staff. Kindergarteners are more mature and socially adept.


Dennis Mellon

4  stars


-NO COMMENT-


Carol Milojkovich

5  stars


They remember who I am and what I bought. Always greeted with smiles. I get helpful advice and great service.


ZippoFluid

5  stars


Amazing customer service. No rushing feeling and no hidden agendas you get with smaller dealerships. Highly reccomended


Paolo De Marchi

4  stars


Great dealership


Original Gamestir

5  stars


-NO COMMENT-


Luciano M

5  stars


Recently Purchased a Maxima from Cornwall Nissan, Couldn't be happier with the service and the car.

Would strongly recommend over any other lot in the area.


Sylvain Mainville

5  stars


Been a customer of Cornwall Nissan since 2004, the family has purchased a total of 11 cars there, they are simply the best. Great service, great product.


Henry Minorgan

5  stars


I have always been a fan of Nissan cars, but I have never really been fond of the Montreal Dealerships I have dealt with. My last purchase brought this concern right into my headlights. My experience in the Sales Dept of Metro Nnissan left very much to be desired in terms of sales service and customer relations (their service dept however is first rate!). On a recommendation from a friend Stephen Holtzman I contacted Cornwall Nissan. Boy was that an eye opener. They solved my problem in a week with absolutely no complications whatsoever. Their professionalism was apparent right from the get go. Cudos to Steve Eastman and Jill Caron (the only two members of the team I met). I can't thank you enough for how you took care of me at every step of the way. I will recommend your dealership to all who will listen. The short drive to Cornwall is worth every mile traveled!


Lynn Orzel

1  stars


I went here for regular maintenance and also asked that a squeal be investigated. Was told a belt needed replacing, was charged for it, and drove away with squeal still present. Another dealer fixed problem and informed me I shouldn't have been charged as still under warranty. Cornwall Nissan refused to refund me.


Mike smith

3  stars


2015 Nissan mica for $9.995 + tax. This is sure misleading i went there and there was no such thing. Both were $16,000.00 and $18,000.00. What they wont do to try to con you there. This remins me of Honoust Eddie. But then again this is Cornwall dont expect more.

Business hours

  • Hours: Sales
  • Hours: Service
  • Hours: Parts

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